Last updated November 14, 2026.
These terms are between you and Akins Foods, Inc. ("we", "us"), 106 F St SW, Quincy, WA 98848, for the Akins Fresh Market app for iPhone ("the app"). Our Oroville and Ritzville stores are run by our related company, Akins Foods – Oroville, Inc., under these same terms. By using the app you agree to these terms and to our app privacy policy.
1. The app license
Your right to download and use the app comes from Apple's Licensed Application End User License Agreement (the Standard EULA), with Akins Foods, Inc. as the application provider. These terms add the store rules below. If the two ever conflict about the license itself, the Standard EULA controls. Apple is not responsible for the app or for our store programs.
2. Your account
- You must be 13 or older to create an account.
- Give true sign-up details and keep your sign-in to yourself. You are responsible for what happens under your account.
- One account per person. Your account links to your store card for use at our registers.
- You can delete your account any time in the app: Account, then Delete account. See the app help page.
3. Prices, sales and items
- Prices, sales and items can differ from store to store. The app shows your chosen store.
- The price at the register is the price you pay. If the app and the shelf or register disagree, ask the cashier or a manager and we will make it right under that store's pricing rules.
- Items can sell out. We may limit quantities.
- We fix mistakes in prices, pictures or descriptions when we find them.
4. Digital coupons
- Each coupon's own terms (dates, items, limits) apply.
- Clipped coupons are for your household's own shopping. They have no cash value and cannot be sold, traded or copied.
- We may change or end a coupon offer. A coupon you have already clipped is honored under its terms until it ends.
5. Points, punch cards and rewards
- Points and punch cards are a thank-you from the store. They have no cash value, cannot be transferred, and are not your property.
- The app shows the balance our store system reports. If you think it is wrong, ask at the service desk.
- We may change or end the rewards program. If we end it, we will post notice in the app or in our stores first.
- Points, punch cards and clipped coupons end when you delete your account.
6. Your shopping list
Your list is a convenience. Adding an item to a list does not hold it or lock its price.
7. Ask and Ginger, the AI shopping helper
- Ginger's answers are written by an AI model run on Google Cloud's Vertex AI, in the store's own Google Cloud account (currently Google's Gemini). Your question goes there only after you agree on the app's AI screen. If you ask for suggestions from your past purchases, the names of items you bought before are sent too. Our App Privacy Policy lists exactly what is sent.
- Ginger's answers are for information only. They can be wrong or out of date. Check the shelf tag, the package label and the register.
- Ginger is not a doctor or dietitian. It may repeat a label the store set on an item, but it never tells you an item is safe for an allergy, a diet or a health condition. Read the package label and ask your doctor or pharmacist.
- Nothing is sent to the AI service until you agree in the app. How it works is in our app privacy policy, section 4.
- Do not use Ginger to try to get around the store's rules or to send anything unlawful or harmful.
8. Fair use
Do not misuse the app: no automated sign-ins, no scraping, no attempts to get into other people's accounts or our systems, and no copying of our content for commercial use. We may suspend an account that does.
9. Our content
The app, our weekly ad, our names and logos belong to us or to the companies that license them to us. Product names and pictures belong to their owners.
10. If something goes wrong
We work to keep the app running and correct, but it is provided as is. To the extent the law allows, we are not liable for indirect or consequential losses from using the app. Nothing in these terms limits a right you have under consumer protection law that cannot be limited by agreement.
11. Washington law
Washington State law governs these terms. Before filing any claim, please call or email us so we can try to fix it.
12. Changes
We may update these terms. We will post the new version here and change the date at the top. If a change is significant, we will tell you in the app.
13. Contact us
Akins Foods, Inc., 106 F St SW, Quincy, WA 98848
Email: john2@akinsmarket.com
Phone: (509) 787-4421, or any of our stores.